Manage on cloudnon conformities claims
Forget emails and multiple spreadsheets! 8D+ is a SaaS solution to digitalise your quality data and to expedite problem solving.
Everyone shall talk quality
Quality is often dealt by a few experts or teams. We aim spread knowledge and to ensure everyone can be effective in managing and solving supplier quality claims and fulfilling customer expectations.
- Save costs
By staying on top of every claim, you will track spending, accountability, responses and resolution. 8D+ introduces transparency in the quality claim process, ensuring every issue is tracked, prioritised and managed accordingly. Such a process leads to overall reduction of yearly spending.
- Leverage best practices
Majority of claims have already occurred in the past. 8D+ introduces a search engine of your past claims and responses. It enables any user in the company to leverage past knowledge on how to respond and resolve a claim. It also minimizes time to complete customer specific documentation.
- Share workload
By collaborating with your suppliers and internal teams, you will be able to assign specific tasks to fact-holders, track their completion and leverage the tool to chase outstanding inputs. Further, 8D+ can save 50% of tasks involved in claim management vs. emails and spreadsheets.
Start your journey now
No server? No problem.
We use the best cloud service providers, hence our solution does not require any installation on premise. We also offer custom integration into existing data architecture that can be completed in a few weeks.
Automate your process
Everything you need for your report and data analysis
8D+ expedites report and data analysis. Its simple and intuitive interface drives users through each steps of the 8D process, ensuring each problem is correctly recorded, tracked and complete of data analysis.
Team work
Solving problems requires new ideas, expertise and accountability. Everything you learn, then, shall be shared and accessible to everyone in the company.
Don't miss anything
Ensure that each nonconformity claim is correctly described, complete of any relevant picture, video or any other useful document, so that everyone understands the actual problem.
Track costs
Keep full control of each corrective actions costs.
Identify the root-cause
Leverage standard automotive quality tools (i.e. 5 whys, Ishikawa diagram) to identify the root cause of your problems. Each tool has been integrated in the solution and available to everyone using 8D+.
Meet your commitments
The structured approval process keeps everyone informed of tasks and deadlines.
Analyse your data
It's time to take control of your quality data and gain the full value from your learnings.
Get the full data value
It's time to take control of your quality data and gain full value from your learnings.
Start free trialRobust processes
A better workflow
8D plus is a SaaS application adopting 8D process to manage quality claims. It drives effective problem resolution to improve your performance.
- Focus on quality. Designed by quality experts, 8D+ has implemented specific data consistency check, has specific tools for root cause analysis (i.e. Ishikawa, 5 whys) and much more.
- Complete tracking. Costs and timing of each corrective action is tracked, its status notified to all users about due. A powerful dashboard displays costs of each activity, measures standard quality metrics, suppliers ratings and team performance.
- Oriented towards your customers. Customers adopt different processes and requirements. 8D+ can export data automatically in any customer specific template, without need of any extra data manipulation. Further, you won't have to adapt your process to the most demanding of your customers, as response timelines can be tailored accordingly.
These are only a few examples that make 8D+ different from any other alternative available in the market. There is much more and we will be happy to share it with you.
About us
Who we are
We are a team of automotive experts, passionate on reducing corporate inefficiencies and enthusiast of continuous improvement and digital technology.
Our background is quality engineering. We have long experiences in improving internal processes to adhere to quality procedures (DFSS), improving customer experience (NPS, JD Power, etc.) and driving supplier quality through prevention, audit and claim management.
How we started
We started with a belief. We thought that corporation today still have too many inefficiencies in the way they are managed, operate and collaborate with their partners. Hence, we looked how.
We learned technology and the opportunities it offers today. We investigated how cloud computing can bridge the gap between industry experts and digital experts, providing tools to everyone to develop IT tools that meet the highest standards for security, data management, high-speed computing, data protection and access control.
Subscriptions
The right plan for you
We offer two plans to meet different needs. The first one provides exclusive use within your company. It's perfect to start to get to know our solution. The second one enables collaboration with your customers and suppliers and full integration within your existing workflow through our additional services.
Taster
Everything you need to get started within your company.
- 10+ licenses
- 100 Gb storage area
- 1 customizable report
- On demand assistance
Pro
Complete suite for most effective management.
- 50+ licenses
- 1 Tb storage area
- 10 customizable reports
- open to externals
- Dedicated support assistance
- User authentication on company portal
Pro can be completed with the following additional services:
- Unlimited licenses
- More storage
- Data export by API
- Custom integration
Frequently asked questions
If you can’t find what you’re looking for, contact us and we will be back to you soon.
Software as a Service. It means 8D+ is a web application fully managed and don't requires maintenance by your IT departments. Updates are regular distributed with no downtime, for optimal user experience.
Of course (with Pro subscription). All users have a role assigned, with specific permissions and visibility scope on the database.
For sure. Each plan can be tailor around specific needs.
Custom reports can be prepared and assigned to any company code. In addition you can assign specific time response requirements, and plan the activity accordingly.
Most of the data saved in the database are available for download at any time. By flexible filters they can be narrowed and saved on simple spreadsheet tables.
We offer 30 days to test the application with limited amount of licenses. We believe on transparency and customers must be confident on our product.
From few days to couple weeks, depending which features you were looking for (during trial period supplier access won't be enabled).
Get in touch
We help companies on improving quality data management.
Reach out to us, schedule a preliminary meeting, clarify your questions and start a new way of managing supplier quality claims.